RateBlend.com Privacy Policy

Date Last Revised: June 3, 2010

At Dealworks, LLC (“Dealworks”), our most important asset is our relationship with you.

Dealworks is committed to maintaining the confidentiality, integrity and security of any personal and business information about our users. This Privacy & Security Policy explains how we protect personal and business information provided through our website www.RateBlend.com (the “Site”) and how we use that information in connection with our service offered through the Site (the “Service”). “Personal information” for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number, email address, log-in information and password. “Business information” for purposes of this Policy means all commercial real estate transaction information entered by you, including but not limited to, rental rates, sales prices, occupants, property owners, brokerage names, agent names, property addresses, property details, lease expirations or commissions. Personal Information and Business Information is collectively referred to as “Account Information”.

Dealworks stresses its privacy and security standards to guard against identity theft and provide security for your personal and business information. We regularly re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.

Your Privacy is not for sale

Simply put, we do not and will not sell or rent your Personal and Business information to anyone, for any reason, at any time. Dealworks uses and discloses your Personal and Business information only as follows:

In the event that you access the Service through or as a result of a recommendation by one of our partners, Dealworks is not responsible for such partner’s use of any Personal Information that may have provided to such partner.

We limit the collection and use of Personal & Business information

Certain areas and features of RateBlend.com are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service may require registration, which involves provision to Dealworks of an email address, a password and company name, and to participate on our forum boards, a username (collectively the “Registration Information”). If you wish to take advantage of enhanced functionality or other benefits of the Service we may offer, you may be required to provide your third-party log-in information (“Third Party Information”) and/or other Personal or Business Information for you to have the benefits you have requested.

In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the purpose for which it has been requested. If not withstanding the foregoing, Dealworks may make anonymous or aggregate personal, business or transaction information and disclose such data only in a non-personally identifiable manner to:

Such information does not identify you individually. Access to your Registration Information, Third Party Information, Account Information and any other personal or business information you provide is strictly restricted and used in accordance with specific internal procedures and safeguards governing access, in order to operate, develop or improve the Service. Any individuals to whom access to such information may be granted have been selected in accordance with our security policies and practices and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they are providing. We require such third parties to maintain the confidentiality of the information we provide to them.

Changes to your Registration Information

If your Registration Information changes during your subscription to Dealworks, you may update it any time via the Service.

Online session information and use is only used to improve your experience

When you visit RateBlend.com, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. Dealworks may set and access cookies on your computer to track and store preferential information about you. Dealworks may gather information about you through cookie technology. For example, Dealworks may assign a cookie to you, to limit the amount of times you see a particular Dealworks Offer or to help better determine which Dealworks Offers to serve to you. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.

We encode our cookies so that only we can interpret the information stored in them.

Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. Dealworks, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.

We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on RateBlend.com. We may permit these service providers to use cookies and other technologies to perform these services for Dealworks. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Privacy and Security Policy.

Third parties offering other products or services will not be given your Personal or Business information without your permission

There are a number of separate products and services offered by third parties advertised by us on our Site and through the Service that may be complementary to your use of RateBlend.com, such as lenders, banks, credit card issuers and brokerage institutions (collectively, “Dealworks Offers”). If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed solely by their privacy policies and Dealworks is not responsible for such use. You should evaluate the practices of external services providers before deciding to use their services. Dealworks is not responsible for their privacy practices. If you click on a link to a third party site, Dealworks encourages you to check the privacy policy of that site. Dealworks may present links in a format that enables us to keep track of whether these links have been followed and whether any action has been taken on a third party Web site. We use this information to improve the quality of the Dealworks Offers and customized content on the Service.

Blogs and other Forums on RateBlend.com

If you use a bulletin board, blog or chat room on our Site, you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums may be hosted by Dealworks or by one of our third party service providers on Dealworks's behalf.

Contests, Giveaways and Surveys

From time to time, Dealworks may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy and Security Policy, except as specifically set forth in the rules for those contests, giveaways or promotions. From time to time, Dealworks may also ask you to participate in surveys designed to help Dealworks improve the Site. Any personal information provided to Dealworks in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.

Disclosure of your information to protect our rights or if required by law

Notwithstanding the foregoing, Dealworks reserves the right (and you authorize Dealworks) to share or disclose your personal and business information when Dealworks determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:

Your data may be transferred upon change of control but only in accordance with this Policy

Personal and business information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change of control. If we sell, merge or transfer any part of our business, part of the sale may include your personal and Business information. If so, you will be asked if you would like to stop receiving promotional information following any change of control.

You can transport or delete your data

Your data is yours. You can remove it anytime you want. When you request us to delete your account for the Service, your data will be permanently expunged from our primary production servers and further access to your account will not be possible. We will also promptly disconnect any connection we had established to your Account Information and delete all account credentials. However, portions of your data, consisting of aggregate data derived from your Account Information, may remain on our production servers indefinitely. Your data may also remain on a backup server or media. Dealworks keeps these backups to ensure our continued ability to provide the Service to you in the event of malfunction or damage to our primary production servers. We also reserve the right to use any aggregated or anonymous data derived from or incorporating your Personal and Business Information.

Email communications from us

We provide our registered customers with weekly summaries of their Business Information and email alerts. We also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Dealworks or third-party goods or services.

RateBlend.com subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.

Your data is secure

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect RateBlend.com accounts and systems from unauthorized access.

When you register for the Service, Dealworks requires a password from you for your privacy and security. Dealworks transmits information such as your Registration Information for RateBlend.com or Account Credentials securely.

Our servers are in a secure facility. Access requires multiple levels of authentication, including biometrics recognition procedures. Security personnel monitor the system 7 days a week, 24 hours a day.

Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.

We enforce physical access controls to our buildings.

No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).

In addition, Dealworks tests the Site daily for any failure points that would allow hacking.

However, it is important to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.

Our service ensures secure communications with encryption

From the time you submit your Login ID and Password, these communications between your computer and RateBlend.com are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.

You are responsible for maintaining the confidentiality of your Login ID and Password

We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be 6-8 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at security@RateBlend.com, but in any event you should change your password immediately via the Service. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or the RateBlend.com Terms of Use.

If you have a security related concern, please contact us at security@RateBlend.com. We will work closely with you to ensure a rapid and personal response to your concerns.

We post updates on our website whenever there is a change to our Privacy and Security Policy

We update this Privacy & Security Policy periodically. The date last revised appears at the top of the Policy. Changes take effect immediately upon posting.

Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to security@RateBlend.com.

Dealworks, LLC